Terms & Conditions of Our Directory
“Applicant” shall mean any person completing our registration form in order to become a Member of VIP VA.
“Member” shall mean any successful applicant of VIP VA membership.
“Directory” shall mean the private directory of members of VIP VA, www.findyourva.co.uk.
APPLICATION OF MEMBERSHIP
Any person wishing to become a Member of VIP VA or be featured on our directory shall apply in accordance with our registration form as may be amended from time to time (“Application”).
Such Application shall be considered by us or our appointed representatives who shall determine admission or rejection of Membership or Directory Listing.
We reserve the right to request further information, or to interview the Applicant by any means convenient including Skype, telephone or face to face, prior to acceptance of Membership, Accreditation or Directory Listing.
Upon acceptance of any Application, the Applicant will be notified of such acceptance, and upon payment of the annual or monthly fee (“Membership Fee”) and acceptance of the terms and conditions of membership, shall become accepted into the membership & Directory and entitled to all privileges afforded to their approved Membership Package (“Membership”) or Directory access.
We retain complete discretion as to whether to accept any person for Membership or Directory listing. We are not obliged to disclose reasons to an unsuccessful Applicant as to why their Application for membership was not accepted. We reserve the right to decline an application if we believe that the Applicant is not a good fit for the membership community.
QUALIFICATION OF MEMBERSHIP
Members & Directory Listings will be UK & Europe based, registered self-employed freelancers. We may consider applications from other regions but this is not guaranteed.
Members & Directory Listings will have been in business for AT LEAST three months prior to application.
Members & Directory Listings will be registered with the ICO for data protection (if UK based) and hold valid professional indemnity insurance. If they are not UK based they will demonstrate that they are compliant with the data handling requirements in their region. They will be registered for AML if their skills offered require it. They will be professional businesses with a good social media presence, website with company address on, and at least 1 testimonial in place from a client.
Members & Directory Listings will be entitled to choose from the membership levels advertised on www.vipva.org as may from time to time be amended (“Membership Packages”)
Lifetime Member status may be offered at our discretion, and shall be subject to the usual criteria for acceptance of Application.
We reserve the right to request interviews; carry out background checks; and/or request spot check skills tests on any of our members at any point during their membership on an ad hoc basis.
If any Member is found not to be proficient in any skills, technical or otherwise, listed on their profile, those skills will be requested to be removed from their profile.
We may request amendments to the contents of a Directory listing or Member’s profile should we deem it untrue, unprofessional or inappropriate for the purposes of our Site. We reserve the right to terminate the Membership of any Member or Directory listing refusing to carry out such requested amendments.
EXPIRY AND TERMINATION OF MEMBERSHIP
Upon expiry or termination of any Membership, the Member or Directory listing shall be removed from the Directory and any online members’ community (including but not limited to the VIP VA private Facebook group), their details removed from the Site, and their access to Members’ only areas of the Site revoked (where applicable).
Membership of VIP VA is for individual use and is not capable of being transferred or transmitted to another person or organisation. You are not permitted to share login details with anyone.
We shall have the power to suspend or expel any member without refund of Membership Fees, if such member:
– has committed any unlawful act;
– wilfully refuses or neglects to comply with a provision of the Terms and Conditions of VIP VA;
– is found to no longer meet the Qualifications of Membership of VIP VA;
– is found to have knowingly falsified any information submitted to VIP VA; or
– is found guilty of conduct which in the opinion of the Directors is unbecoming of a Member or prejudicial to the interests of VIP VA.
Members and Directory listings are able to cancel their Membership at any point during the Membership Year, however, we cannot issue a refund for any proportion of Membership remaining. Please note that we are unable to recommend members to any potential clients once notice has been given of cancellation.
MEMBERSHIP & DIRECTORY FEES
All Memberships and Directory listings are prepaid through our Site, or from time to time as may be deemed necessary via an email link.
Memberships and Directory listings are granted to individuals, not to organisations.
Members make payment on a monthly payment basis, unless specifically outlined and agreed.
Annual Directory listings are for the period of 12 months from date of listing approval (“Membership Year”) and shall expire immediately should the renewal payment not be received by the due date.
Monthly memberships are on a monthly rolling basis and can be cancelled at any time, with 30 days written notice. Any payments taken or attempted within this 30 day notice period are not subject to refund.
Lifetime memberships are paid in advance and are a one-off fee. No affiliate commission can be made on Lifetime membership referrals.
The fees applicable to each Membership Package shall be reviewed from time to time and we reserve the right to change these without prior notice.
The Membership Packages contain all of the benefits and privileges associated with the level of Membership. While every effort is made by us to maintain all of the benefits, we reserve the right to amend the Membership Package offerings during the Membership Year.
While we will endeavour to replace any benefit with a benefit of equivalent value, Members will not be entitled to any refund of any fee or portion of fees as a result of any change to the package.
ACCEPTANCE OF VIP VA POLICIES
You agree that in becoming a Member or Directory listing, you will have access to Members’ only areas of the Site which will have security encryption to protect against external unauthorised access. While every effort will be made to ensure ongoing protection, we shall not be liable for any breach in security outside of our control.
As a condition of Membership, all Members agree to have their details published in the online Directory at www.findyourva.co.uk. The information published shall include but is not limited to:
areas of expertise
We reserve the right to amend these requirements at any time without prior notice.
We may wish to publish information from time to time featuring a new Member or Directory listing, profiling a Member or Directory listing, providing a testimonial, or publishing an article on or by a Member or Directory listing. We will not publish any information without the prior consent of the Member or Directory listing.
Our entire Site, including Directory, is designed to be viewed only. Members and Directory listings are not permitted to extract any information from within the protected Members’ area for their own means, other than for the purpose of making contact with other Members or Directory listing. Anyone found so doing shall have their Membership terminated with immediate effect.
Whilst reasonable checks have been made as to the quality of affiliated products and linked sites, we cannot guarantee the performance or quality of these.
We reserve the right to make reasonable changes to the Site and/or Membership conditions and features without prior notice.
Members & Directory listings agree to act in a manner becoming of a professional member based entity at any event of VIP VA or in any interactions online.
Members & Directory listings shall be given their unique login details to gain access on the Site. Members agree not to share or disclose their password, with any other person, including another Member. Breach of this condition will be considered grounds for termination of Membership.
Members agree that while networking and collaboration is part of the core purposes for which VIP VA has been established, Members will not abuse or otherwise seek to take advantage of the access to other Members or Directory listing for the purposes of sales or marketing or other promotional activities for their own ends.
PERSONAL INTRODUCTION TO CLIENTS
We may look from time to time to introduce members of our Directory and Membership community to Business Owners looking for a VA. This is a free service. We do not charge our Directory listings or Member VAs for this nor the Business Owners.
VIP VA is not an employment agency and we cannot guarantee that any Member or Directory listing will be successful and hold no responsibility for any relationship going forward.
Whilst we maintain every effort to ensure that all those using our Directory looking for a VA are accurate and genuine, we cannot be held liable for any inaccuracy or for the legitimacy of any submission.
We shall not be involved with the relationship between any Member or Directory listing and those looking for a VA after introduction; nor shall we take any responsibility for the conduct of either party.
Should a Member or Directory listing be successful in gaining a client from an introduction made, such Member or Directory listing shall be responsible for the negotiation of services, contracts, payment and all other detail pertaining to the Member’s and client’s ongoing relationship.
We shall not take any remuneration or commission from any successful introduction.
This is not a paid for service.
Each Member or Directory listing of VIP VA agrees and acknowledges that they are responsible for their own interactions with other Members and Directory listing.
In the event of a dispute arising regarding the conduct of another Member or Directory listing, each Member and Directory listing accepts that they should attempt to resolve the dispute between themselves, and if necessary, with the assistance of VIP VA.
PAYMENT OF GOODS, REFUNDS AND WARRANTIES
An order placed for the purchase of any goods is binding on the purchaser upon completion of the online transaction.
It is not our policy to give refunds on any Membership Package, Directory listing product or service purchased via our Site or via www.vipva.org. Please choose carefully. Any refunds offered will be at the sole discretion of the Directors of VIP VA and their decision is final.