Building on 35 years providing customer service, logistics and operational solutions, Trent Business Process Management supports small business owners and teams identify and establish consistent processes and systems so they can achieve smooth streamlined operations.

We specialise in helping businesses understand the internal processes that establish consistent work habits, ensuring information flows smoothly though businesses in a professional, organised, and timely manner. If you ever want to go for ISO or Six Sigma quality systems this will help set the foundations.

Trent Business Process Management delivers TOPPS
# TIME to do something more productive and beneficial
# ORGANISATION understanding who does what, when and how
# PROCESSES that are proactive and consistent
# PAPERWORK all digitally documented
# SYSTEMS that are slick and provide measurable KPI’s

How can we help you?

# Business Process Analysis
Let us analysis your Customer, Processes and Software systems to understand who does what, when and where, suggesting solutions you can take away to implement yourself or work with you to establish.

# Time Management
We have tools and strategies to make best use of valuable time.

# Email Management
Have an inbox that needs taming? On average we spend 2 hours a day on emails, that’s 3 months a year!! Is that a cost-effective use of time?

# CRM Management
Setting up the structure of CRMs to keep track of your leads.

# Document Organisation
Creating refencing systems and folder trees making information easy to find.

Running out of time and feel overwhelmed?

Let’s talk, book a FREE Discovery call https://bit.ly/3wnjpyL

Q I'm not sure you will understand our industry

Our clients spend 90% of their contract working with one dedicated team member. This way we gain a deeper understanding of the business as we learn the ropes just as an employee would. If you haven’t already check out our testimonials take a look to see what our clients say.

Q How do you access our data and systems securely?

We take data security very seriously and at Trent VA we are registered with the ICO as data processors. We also use secure methods of password sharing meaning we can log into systems remotely without even seeing your login details.

Q Will there be a formal agreement?

Yes, so we clarify what tasks are being done and how we will issue a contract. This helps both sides understand the work agreed, and that it also covers the legal stuff around GDPR and IR35.

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Additional Details

  • Accepts Card Payments:No
  • Zoom Meeting Manager:Yes
  • KoffeeKlatch GDPR Trained:Yes
  • Accredited APVA Member:Yes
  • Languages Spoken:English

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